Can I pay for my order in monthly installments. - Preparing, packaging and delivering your new flooring. We'll also let you know via text if we're running late, and send you an email if we tried to deliver and you were out. All manufacturers wear guarantees do not relate to the appearance of the product but are specifically in relation to being threadbare. If you cant find the flooring youre looking for on our website, please contact usso we can assist you further. Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. These additional costs are to be met by the customer. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. Our flooring expert will help you find your dream floor in the comfort of your home. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Alternatively, you can leave a message with your details and someone from Customer Support will call you back. tapi carpets refund policy tapi carpets refund policy on Enero 16, 2021 on Enero 16, 2021 If you have photos of the room you could show us, those would also help us to give you an accurate quote. We often link to other websites, but we can't be responsible for their content. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. If a subsequent order is placed, we cannot promise this will be supplied from the same batch as that previously supplied. If an order has been placed during a home visit and where no store visit has been made, the customer has the right to cancel their order for a period of 14 days from the order date. Click on a basket to view added products or progress you order. Use our roll stock store finder to find the nearest Tapi store to buy roll stock. We retain responsibility for the products and service Tapi supplies and will act as intermediary between you and the deliverer/ installer should any liability arise from delivery and installation where Tapi made the introduction to the fitter. Approx. I look forward to the supply, and fitting, of my chosen carpet, in the fullness of time, to the same high standards. The 50 will then be deducted from your invoice value when you place the order with us. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. Just like a superhero's sidekick, underlay provides support for your carpet and helps enhance its performance. Engineered wood is an innovative alternative to real wood. Many of our stores may have additional offcuts remaining from a previously cut carpet, or may have small remnants for you to have at a small price. Rest assured, we put your safety first. Carpets are our thing. These 14x14cm samples should arrive within 3 working days. Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. Whilst you want to insulate your room, you also want the heat to be able to flow up and into the room. Any piece of carpet can be edged to your specific size and shape to create the perfect made to measure rug. Available 7-days a week, some evenings. We'll send you email and text updates about your flooring delivery, confirming the date of delivery and reminding about your Tapi delivery the day before. Permanent employment, working a minimum of 16 hours per week. Our Office Address: Terms and conditions apply. Available 7-days a week, some evenings. Our home consultant or estimator will not be able to ascertain if your subfloor requires extra preparatory work if your existing flooring is in situ at the time of the inspection. Carpet roll stock is only available in selected Tapi stores. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. Assistant Manager. If you have purchased your carpet, accessories and underlay from us, along with our Delivery & Care Package and let us arrange your fitter, then you will qualify for the 10 year fitting satisfaction guarantee. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. Easily bleachable in case you get stains and moths won't attack it. There are two reasons why there might be a line running along the length of your new carpet. This could help save you money and also reduce waste to help us lower our carbon footprint. To give you an idea, our cheapest carpets start from 4.99 per m2 and our charge for fitting carpet is 5.30 per m2, so it costs less than 240 to carpet a small 3x4 metre room (including underlay, door bars, and grippers). Tapi offers all of the above, some are an extra charge. The Tapi Delivery & Care Package includes: How long does it take from ordering to having my floor installed? Certain products have additional guarantees provided by us or the manufacturer. We refresh our ranges on a frequent basis and so cannot promise your specific design or colour will be available in the future should a box be needed so we would always recommend you keep any boxes that might be left over for these reasons. If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. Your access to and use of Tapi Carpets & Floors is subject exclusively to these Terms and Conditions. Tapi stocks eight different carpet underlays, starting at 6.99 per square metre. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. Let us know the size and well whip your carpet into shape! It is the policy of Tapi Carpets & Floors Ltd to change the name of all products to ensure each has a unique name within our product ranges. Please keep your receipt as proof of purchase. Carpet is a soft, luxurious product and flattening of the pile will occur. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. from carpet to laminate, we would again suggest a home visit before ordering. How much is delivery: we charge 39 and will deliver within 3-5 working days, or a later day of your choice. Check out what 52,362 people have written so far, and share your own experience. We'd be absolutely delighted to visit you at home and measure your space for free. Our in-store samples show only a small part of the overall design as this will have been taken from a larger piece. Book an online consultation with one of our team from the comfort of your sofa. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Subject to status and affordability. This is not considered to be part of the fitting work unless this was specifically agreed in advance. See flooring in your home with our visualiser tool. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. Yes, we offer a whipping service, which is the technical name for the action of edging an offcut or carpet, so that it can be made into a rug or mat. Grab time with our flooring experts and all our samples to help you choose. The second reason is known as a line fault and is caused by an issue in the carpet manufacturing process, resulting in a visible line of higher pile along the length of your carpet that won't disappear over time. Vinyl thatll rock your socks off! Dont be afraid to write too much and remember to attach any photos that relate to your complaint - it will help us to get a better picture of your concerns so we can assist you further. Experience level Manager. If you have a line fault in your carpet, please contact your nearest store and we'll arrange for the issue to be rectified. Areas where foot traffic twist and turns are especially prone to changes in appearance. Tapi Carpets & Floors Basildon. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. 45 minutes. Tapi Carpets & Floors Ltd Firm Ref No. This does not include the cost of fitting your flooring as this work is carried out by 3rd parties. 40 minutes. Share. During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. Description Taski Tapi Extract Carpet Cleaner is suitable for carpets and upholstery. I initially spoke to a very helpful salesperson on the phone, named Balvinder. Rest assured, we put your safety first. Available 6-days a week, 9am-5pm. It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. This can be found in our Tapi Care Guide. Carpet must stay in the original location and not be moved or tampered with and should only be used according to our recommendations. The fees quoted are for the goods shown on the order only. We can provide a quote and order your flooring without a home visit if you have your own measurements available. After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. You should check the details of your order carefully including these terms and conditions and if you have any queries please raise these immediately with a sales representative. Credit is subject to application and Status. Date of experience: January 10, 2023. | Read 50,121-50,140 Reviews out of 50,190. Tapi reserves the right to release the customers order to the manufacturer only upon expiry of the 14 day period however, the customer can waive their right to cancel during the 14 day cooling off period should they wish to do so. Uneven floorboards and surfaces, if left uncorrected by the customer, can affect the appearance of your new flooring by being seen through to the surface. Some of the bigger cuts of carpet are extremely heavy and it wouldnt be possible for the fitters to get the carpet inside your home if it wasn't cut down beforehand. It is the customers responsibility to ensure they are available to take delivery of the goods at the specified time. The higher a carpet's tog rating, the better it'll be at keeping your room warm, so pick a carpet with a high tog rating if you'll be laying it over draughty wooden floorboards! Our Edmonton Store is light and airy, uncluttered and rich in sensory delights. 706358. 45 minutes. Many retailers, including Tapi, rename the collections we sell, so if youre able to provide us the with the manufacturer product names or a sample, this will really help us to check if we have the exact same carpet, underlay and accessories within our collections. Click on a basket to view added products or progress you order. Terms and Conditions apply. Tapi Carpet may be responsive or may refuse to fix your issue. It's so quick and convenient! Please confirm you would like to subscribe to our newsletter? Tapi carpet range. There's no deposit to pay and you can spread your balance out over 12, 24, 36 or 48 months (minimum spend required). These are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. Tapi Carpets & Floors has 5 stars! Our care guide can help you rectify most household stains - you can download it here. Delivery times may increase around holidays and peak shipping periods. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. Salary Competitive. Can I order flooring online or over the phone? TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. Home. - Removing any offcuts leftover from the installation. It is the responsibility of the customer to make the fitting partner aware of any known hazards or issues which may affect their ability to complete the installation. You agree to indemnify and hold Tapi Carpets & Floors and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tapi Carpets & Floors arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website. Available 7-days a week. Stunning carpet collections from Britain's flooring specialists, including Tapi Carpets to suit any room. Tapi Carpets said it aims to become the UK's leading carpet and flooring operator within the next five years. Doors may need to be trimmed to allow sufficient clearance. Our experts will help you find your dream floor. Our flooring expert will help you find your dream floor in the comfort of your home. This technique is know as carpet whipping, and it's a specialist skill. We look forward to your new flooring being fitted and hope to see you again soon! Terms and conditions apply. Your order confirmation is subject to sufficient stock being available by the manufacturer at the time your order is placed by us. Loop carpets are a great choice as any pet hair tends to sit on top of the carpet, making it much easier to vacuum. Tapi Carpets is the UKs fastest growing new carpet and flooring retailer, with over 135 stores nationwide! We'll always let you know if there's likely to be any delays to your order, and offer alternatives where possible. Your order Important Customer Information, Please find below information relating to the terms and conditions which are applicable when you enter into a contract with Tapi Carpets & Floors. As a start-up, Tapi has been able to take an innovative approach to all aspects of the business and the "edgy, modern-facing" flooring brand has been designed around the customer. Book a convenient appointment online. 45 minutes. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. This service includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Salary Competitive. Available 7-days a week. Tapi was launched in 2015 by Martin Harris to "blow a breath of fresh air" into the world of carpet and flooring retailing. Available 7-days a week. If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. Posted 17 Jan 2023. Photos Products & Services Carpet Retail Shop Flooring Shop Carpet Fitter Flooring contractor Home improvement shop Wood floor installation service Can I order my flooring now but get it delivered and fitted at a later date? In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. In addition, we provide a complementary vacuum. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. Alcoves and door recesses can make a difference to the amount of carpet or flooring you need, so once youve chosen your new flooring, were more than happy to come and measure up accurately. 90 minutes. If your room is close to the nominal width of the vinyl please allow extra material. Throughout this Website you may find links to third party websites. This may delay the original installation of your flooring whilst this work is undertaken. If you do not accept these Terms and Conditions you must immediately stop using the Website. Available 6-days a week, 9am-5pm. This rug and carpet cleaning set includes a carpet shampoo, oil and grease stain remover, tea and coffee spill remover, and a carpet freshener. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. This means we will guarantee you are satisfied with your fitting for 10 years from the date on your invoice. No sow. Our flooring experts can advise you of your options when they measure your floor, as well as suggest the best style of carpets to choose so the join is less noticeable. The fitters will do this on the day of fitting; theyll return these back to the store and we'll dispose of them for you. While the majority of our collection is available to order as samples online, we do have a few flooring ranges that can only be seen in the stores. In this instance you qualify for the 10 year fitting guarantee and we will guarantee your satisfaction for 10 years from the date on your invoice. If they refuse to fix your issue, then the following are some of the alternative methods to try: ADR Schemes: You can use the Alternative Dispute Resolution (ADR) which allows UK customers to file a complaint against a business if the business is not being responsive to you personally. For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. Click on a basket to view added products or progress you order. 127 were here. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. Send. Our pledge is valid for 14 days after your order is confirmed. Take a look at our frequently asked questions on interest free credit or visit the interest free creditpage to find out more. Reply from Tapi Carpets & Floors. 40 minutes. Answer a few questions and we'll recommend the best products for you. The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. The suppliers fitting and maintenance instructions should be carefully followed to prevent swelling of the joints or other expansion problems. Job specializations: Accounting. If the items are being stored for a period of time, carpet should not be folded but should be rolled, and smooth flooring should be kept flat and will need to be acclimatised in the appropriate room 48 hours prior to fitting. Book a convenient appointment online. This is normal but as part of the fitting process, and if requested to do so, the fitter can flatten the pins. 01689 886888, For any further information please email[emailprotected]Tapi Carpets & Floors Team. Return policy details; The seller won't accept returns for this item. 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